Your health and wellbeing is a priority. Some people already have or can develop an allergic reaction to hair colour products which can result in hospitalisation, even if you have had colour in the past.

This precautionary measure helps ensure that we can safely apply colour to your hair without risk of a reaction.

We require guests to have an in- salon colour consultation in order to assess the correct amount of time needed for your appointment and to give you an accurate price for the service.

It also helps us to do any necessary testing to see if the result you want is achievable.

We may request a deposit or prepayment to secure your appointment if it exceeds 60 minutes or is booked for a busier time.

Deposits are fully refundable and transferable when you give us 48 hours notice to move or cancel your appointment.

Due to the nature of our work and the demand for our Stylists time, we require credit card details in order to book an appointment. Your card is validated but no charges will be taken at the time of booking.

We request a minimum of 24 hours/ 1 days notice for cancellations in order to fill the appointment space with someone from our waiting list.

If an appointment is Rescheduled or Cancelled without the required 24 hours minimum notice, the appointment fee will be taken in full.

Should you arrive late, we will do our best to keep your arranged appointments, however we may have to shorten or change the appointment to ensure the stylists schedule for the day is not affected.

We are open: Tuesday 10.30am – 5.30pm, Wednesday 10am – 5.30pm, Thursday 10am – 8pm, Friday 10am – 5.30pm and Saturday 8.30am – 5.30pm.

We are closed Monday and Sunday.

If you are unhappy with your hair, please let your stylist or a member of our team know as soon as possible.

We will do everything that we possibly can to remedy anything that you don’t like about your hair, until you are happy with the result.

As a general rule we do not give refunds on hair services. If you are unhappy with your hair, we will do everything we can to correct it.

There are parking bays surrounding the salon which are FREE to park, EXCEPT between Midday – 2pm. Please book before or after this time if you require parking. Also ensure you allow enough time to find a suitable parking space.

We accept all major Credit and Debit cards including Visa & Mastercard. Sorry we do not accept American Express.